We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouses will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Exactly as pictured! I’m very happy with it.
Very beautiful hat and fast delivery. Thanks a lot
Шляпа просто вау. Берите ее. Она совершенство.
шляпы из натуральной соломы, с широкими полями и низкой тульей. После несложных действий утюгом с помощью пара поля шляпы выровнились.
came faster than expected, had to straighten it spraying some water on the brim fatten it and put some weight on it, the hollow is a bit flat to stay on my head so i had to spray it to and im wearing it around the house to take the shape of my head , its a pretty hat but i think it works more for pictures and props rather than wearing
Exactly like the photo and it arrived super fast!
Hat a bit squashed and folded, but this was expected. I expect to be able to correct the shape with some heat and shaping. Ordered 6/10 and delivered on 7/9.
Item is gorgeous. Took only a few minutes with a little water to straighten the hat out after it’s delivery, so I’m very happy!
Hats are great but packaging could be better
шляпы прекрасные. хорошо упакованные в пакет с воздухом. Легко вернуть изначальный вид полей шляпы с помощью утюга и пара или просто с помощью воды и высушивания. Высота тульи небольшая, на голове держится только с помощью завязанных лент, либо нужны шляпные булавки. Но для шляп в стиле 19 и 20 веков - это то, что нужно. На фотографии, где 4 шляпы - крайние 2 справа из этого магазина.
Great:) it took 10 days to Poland
Love it! Took a bit to ship because of the pandemic, but it was totally worth the wait!
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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